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Terms of Service

Terms & Conditions

Last updated: [Insert date]

Welcome to So French Tour (“we,” “us,” or “our”). These Terms & Conditions govern your use of https://sofrenchtour.com (the “Website”) and the booking and purchase of tours or services offered through it.

By accessing the Website, submitting a booking request, or making a payment, you agree to these Terms & Conditions and our Privacy Policy.

1. Use of the Website

You agree to use this Website only for lawful purposes and in compliance with all applicable laws and regulations. We reserve the right to suspend or terminate access if misuse is detected.

2. Services and Bookings

So French Tour offers guided tours and travel-related services.
A booking is considered confirmed only when:

  • Availability has been confirmed by us, and

  • Payment (full or partial, as specified) has been successfully received, and

  • You receive a booking confirmation by email.

We reserve the right to refuse or cancel a booking if necessary.

3. Prices and Payments

  • All prices are displayed in [EUR or specify currency] unless stated otherwise.

  • Payments may be processed through secure third-party payment providers (e.g., Stripe, PayPal).

  • We do not store your payment card details.

By submitting payment, you confirm that:

  • You are authorized to use the payment method, and

  • The billing information provided is accurate.

4. Payment Security

All online payments are handled through encrypted, secure payment gateways operated by third-party providers. So French Tour is not responsible for errors or breaches occurring on third-party payment platforms.

5. Cancellations by the Customer

Cancellation requests must be made in writing via email.

Unless otherwise stated in your booking confirmation:

  • More than 7 days before the tour: Full refund

  • 3–7 days before the tour: Partial refund (e.g., 50%)

  • Less than 72 hours before the tour: No refund

Refunds, when applicable, will be processed using the original payment method.

You may customize these timeframes to match your actual policy.

6. Cancellations or Changes by So French Tour

We reserve the right to cancel or modify a tour due to:

  • Weather conditions

  • Safety concerns

  • Insufficient participants

  • Events beyond our control

If we cancel a tour, you will be offered:

  • A full refund or

  • An alternative date or service

No additional compensation shall be provided beyond the refund.

7. No-Shows

Failure to attend a confirmed tour without prior cancellation (“no-show”) will result in no refund.

8. Refund Processing

Approved refunds will be processed within a reasonable timeframe. Please note that your bank or payment provider may take additional time to post the refund.

9. User Responsibilities

You are responsible for:

  • Arriving on time at the agreed meeting point

  • Ensuring you are physically able to participate in the tour

  • Following guide instructions and local laws

So French Tour is not responsible for issues arising from late arrival or non-compliance.

10. Intellectual Property

All content on the Website is the property of So French Tour and may not be copied, reproduced, or used without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, So French Tour shall not be liable for:

  • Personal injury, loss, or damage not caused by gross negligence

  • Delays or disruptions caused by third parties or force majeure events

Participation in tours is at your own risk.

12. Privacy

Your personal data is collected and processed in accordance with our Privacy Policy. By making a booking or payment, you consent to such processing.

13. Governing Law

These Terms & Conditions are governed by the laws of [France or your operating country].

14. Changes to These Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with a revised date.

15. Contact Information

For questions regarding bookings, payments, or cancellations, contact us:

Website: https://sofrenchtour.com
Email: contact@sofrenchtour.com
Company Name: So French Tour

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